Information for Booked Guests
IMPORTANT DATES, LOCATIONS, AND TIMES
Departure Date: Saturday, January 27th, 2018
Departure City: Fort Lauderdale, Florida
Embarkation/Terminal: Check the midport pier signs for Nieuw Amsterdam Terminal
Ship: Holland America Nieuw Amsterdam
Terminal Doors Open: 10:30 a.m.
Boarding Commencement Time: 11:30 a.m.
Mandatory Boarding Time: No later than 3:00 p.m.
Ship Departure Time: 5:00 p.m.
Return Date: Saturday, February 3rd, 2018
Return Time: 7:00 a.m. (All times are EDT)
SAFE DEADLINE: November 30, 2017* Only applicable if you require special assistance and haven’t previously discussed your needs with a sales agent
* Please click here for more information about SAFE
Holland America Line requires ALL guests to PRESENT A VALID PASSPORT from their country of origin at embarkation. There are no substitutes for this requirement. A valid passport is one that expires more than 6 months after the date the cruise disembarks. Since the date of disembarkation is February 3, 2018, all passports must be valid through August 3, 2018. Guests with non-US passports are responsible for obtaining whatever visas they need to disembark at any and all of the ports of call.
ONLINE CHECK-IN AT HOLLAND AMERICA LINE
We strongly recommend guests complete their check-in online in order to greatly speed up the boarding process in the terminal.
- If you are new to online check-in, go to Holland America Line’s website. Create a user name/password or sign in if you have an existing login.
- Enter your Holland America Line Booking Number for the Soul Train Cruise - this number can be found on the confirmation letter you will receive in an email.
- Follow the instructions (please have your passport handy to complete this process). It will take about 10-15 minutes to fully complete your online check-in.
- Please remember to print the luggage tags. Do NOT apply to your luggage before your flight in case they rip or tear off your luggage enroute.
- Starting October 23rd, you can book spa appointments, indulgences and dinner reservations. Starting October 25th, you can book shore excursions.
- Deadline to check-in online is close of business January 23, 2018. If you miss the deadline, you may complete your check-in process in the Port Everglades terminal on January 27, 2018.
*Please note, you will have two numbers tied to your sailing - - a Reservation Number from StarVista LIVE (SVL) and a Booking Number from Holland America Line (HAL). You will use your SVL account to manage the aspects of this and future cruises including your guest information, payments, insurance and SVL add-ons. You will need your HAL Booking Number to check-in online in order to board the cruise ship and to make dinner reservations, purchase excursions, beverage packages, and spa appointments available from the ship.
LONG TERM PARKING AT THE PIER
Port Everglades offers on-site covered parking for $15 per day. Please follow the signs to the midport garage.
Handicap parking is complimentary only if there are ADA modifications done to the vehicle such as: hand controls, extended pedals, wheelchair ramp, etc. Also, 100% Disabled Veterans with ADA license placard will receive complimentary parking.
For more information visit Port Everglades’ website.
Parking with Park N' Go
Self uncovered parking with free shuttle to cruise ship terminal.
Call (954) 760-4525 and use rate code STC18 to get a special rate of $9.50 per day. This also includes a courtesy round-trip shuttle to the cruise terminal. Reservations must be made 14 days prior to departure date to get the special Soul Train Cruise rate.
TRANSPORTATION FROM THE AIRPORT TO THE PIER
Suggested ground transportation options to get you to/from Port Everglades terminal.
- Holland America Line shuttle service ($19/person from Fort Lauderdale and $24/person from Miami, each way). Please call Holland America Line at 866-929-2332 to make these reservations.
- Taxi from Fort Lauderdale Airport (approximately $25)
- Taxi from Miami Airport (approximately $75)
It is your responsibility to arrive at the ship in time for the departure and to secure your transportation at the end of our cruise.
TRANSPORTATION FROM RENAISSANCE HOTEL IN FORT LAUDERDALE TO THE PIER
For just $14 per person, you can get a hotel transfer to the cruise terminal. Your luggage will be loaded at the hotel and delivered to the terminal. If interested in this service, you may purchase a transfer ticket on the morning of January 27, 2018 at the Renaissance Hotel from the transportation company.
To add Hotel Transfers to your existing reservation, simply log in to your StarVista LIVE account and add Hotel Transfers. Call our reservationists at 844-266-7685 to find out more information about our Hotel Transfers.
This service is only offered from the Renaissance Hotel in Fort Lauderdale, FL.
BOARDING THE SHIP
Boarding will commence at 11:30 a.m. Please carry all essential personal items (medications, passport, ID, change of clothes if desired, etc.) with you when you board. Once you complete the boarding process, you can proceed directly to the ship. Lunch will be served in the Lido Market, Deck 9, starting around noon and you are free to tour the ship until the cabins are ready. Please keep in mind that the luggage delivery operations will run into the evening hours.
SOUL TRAIN CRUISE PROGRAMS
To help you better prepare for the Hippest Trip at Sea we are excited to announce that we will post some of our shows and event schedule on the Soul Train Cruise website. Click here to see a brief schedule of events. We hope this enables you to better plan your spa appointments and dining around the events you want to attend. Check it regularly for any updates as we fine-tune our time at sea.
During the course of the cruise we will continue to have the following special events:
- 2018 Soul Train Cruise T-Shirt Party - Join us at the pool on Sunday afternoon with Alfreda Gerald and the B.B. King’s Blues Club All-Stars Band for a high-energy show. Wear your official 2018 Soul Train Cruise T-Shirt to enjoy complimentary soda, punch, beer and wine during the show.
- Renewal of Vows Ceremony - $48.50/couple. Unique to StarVista LIVE cruises, we offer a special, private celebrity-led renewal of vows ceremony for Soul Train Cruise guests celebrating an anniversary or those couples that just want to celebrate being in love. This special, private reception includes a professional photo with the celebrity officiant, wedding certificate, cake and champagne toast. Availability is limited. Login to your StarVista LIVE account to add this to your reservation or call 844-266-7685 to pre-register or for more information. To sign up onboard, stop by the Soul Train Hospitality Desk on Deck 1, midship. This cost will be added to your shipboard account.
- Don Cornelius Foundation Wine Tasting - Join Tony Cornelius and his celebrity guest for a wine tasting and soul food pairing in the Dining Room, Deck 2.. For just $39.99, you will enjoy this knowledgeable and fun hour learning about wine and soul food pairings from the Holland America Line Sommelier. A portion of the proceeds collected support the Don Cornelius Foundation. Availability is limited. Login to your StarVista LIVE account to add this to your reservation or call 844-266-7685 to pre-register or for more information. To sign up onboard, stop by the Soul Train Cruise Hospitality Desk on Deck 1, midship. This cost will be added to your shipboard account.
- All Access Pass Live Interviews Here is your chance to get all access to the stories straight from the mouths of the incredible artists of the love, peace & soul generation. Co-hosted by Tony Cornelius and Angela Stribling in the Queen’s Lounge, this is your opportunity to hear the artist stories; see the stars up close and enjoy your fellow guests’ excitement as Tony and Angela conduct a light-hearted 30-minute interview.
- Other Q&As are in store Hosts Angela Stribling, Jerry Wells and special presenter Chuck Gamble are back! Angela is ready for some Pillow Talk and some real girl conversation. Jerry Wells, the popular personality on iHeart Media’s WDAS-FM for many years and currently on Radio-One Philly’s “Praise 107.9”, will talk with the stars in that beautiful deep baritone of his. Charles “Chuck” Gamble (the former Executive Vice President and current Senior Executive Consultant for the Gamble Huff Organization) will sit with Earl Young of The Trammps to discuss that famous Philly Sound.
- Gameshows Have you spent any part of your summer watching TV and reliving all the fun of those ‘70s gameshows? This year, we are excited to announce that we will be featuring celebrity-interactive gameshows like the Family Feud, Battle of the Sexes, Marriage Game and a Gong Show inspired talent contest for the guests.
- Comedy Nights Two hilarious comedians new to the Soul Train Cruise this year—TuRae and Kivi Rogers will be performing onboard and have you rolling in the aisles howling with laughter.
SOUL TRAIN CRUISE ATTIRE
The overall dress for the cruise is “smart casual”.
Daytime attire is not subject to limitations, so guests may dress in appropriate and tasteful clothing of their choosing. Cover-ups and footwear are required in all venues and dining areas.
Evening attire is casual attire. Casual attire is upscale clothing typically worn at fine resorts (sometimes called “smart” or “resort” casual), but no shorts, tank tops or t-shirts. Denim is acceptable attire on this cruise.
On the Soul Train Cruise we like to dress to reflect our feelings about the music of this cruise. Our late night themes offer you a chance to dress up in theme-appropriate clothing most nights.
PARTIES AND LATE-NIGHT THEMES
The Soul Train Cruise will host a wide variety of gatherings and festive events. While it is not mandatory to dress in keeping with the themes, we do encourage you to have some fun and plan some outfits.
Saturday, January 27, Fort Lauderdale, Florida:
- Sail-Away Party - Join the Urban Guerilla Orchestra at the Lido Pool on Deck 9, midship for fun and dancing as we get the cruise started when we depart from Ft. Lauderdale.
- Nightly Theme: Welcome to the 2018 Soul Train Cruise – No special outfits required. Get unpacked and settled in for the week ahead.
Sunday, January 28, At Sea:
- Annual T-Shirt Party – The official kick off party of every Soul Train Cruise! An afternoon of great live music and FREE drinks at the Lido Pool, 9 midship when you come dressed in your 2018 Soul Train Cruise T-Shirt.
- Nightly Theme: White Night - A Soul Train Cruise favorite! We can’t wait to see you in your finest white attire for a night of dancing and fun under the stars.
Monday, January 29, At Sea:
- Nightly Theme: Jersey Night - It’s that easy… Throw on your favorite sports jersey and represent your team.
Tuesday, January 30, Aruba:
- No Theme: Enjoy a night off and dress to reflect your feelings about the music of the night.
Wednesday, January 31, Curacao:
- Nightly Theme: Masquerade Ball - From feathers and beads to boas and costumes, arouse your sense of fun! So bring a mask or Soul Train themed costume – we encourage everyone to participate!
Thursday, February 1, At Sea:
- Nightly Theme: Disco Funk Night - Put on your boogie shoes, it’s time to get down tonight!
Friday, February 2, At Sea:
- Theme: Farewell Night - A celebration of the bittersweet feelings for the last night of a wonderful cruise. Wear whatever is still clean.
HOSPITALITY AND SALES AREAS
Our Hospitality Desk is located on Deck 1, midship across from the Front Office. Our Sales Office is located on Deck 3 in the Hudson Room. Hours will be listed in the Daily Program delivered to your stateroom. Please stop by to say hello, it’s always great to put a face with a voice.
The official 2018 Soul Train Cruise T-Shirt will be your first night turndown gift on Saturday night. T-Shirts delivered were based on the size you requested at the time of booking.
If the T-Shirt you received is the wrong size, please bring it to the Hospitality Desk and we will happily exchange it, pending availability. Our Hospitality Desk on Deck 1, midship will be open for exchanges on Sunday morning before the T-Shirt party only. Hours of operation will be posted onboard.
Other than drink service charges, all tips for servers, cabin stewards, etc., have been pre-paid. However, please feel free to reward exemplary service with the internationally recognized sign of gratitude: “tipping.”
HOLLAND AMERICA LINE SMOKING POLICY
The smoking policy designates all interior space, including staterooms and casino, as non-smoking areas. This includes cigarettes, cigars and pipes. Electronic cigarettes are allowed in staterooms (because they do not leave any residual odor) but cannot be used in public areas. Anyone who violates the ban on smoking in the staterooms will be charged a $250 cleaning fee. No smoking of any kind will be permitted on stateroom balconies.
For guests who wish to smoke, there will be a designated area for smoking outside on Deck 9 aft at the Sea View Bar and Pool. Clearly marked “Designated Smoking Area,” the area includes a sufficient number of ashtrays that are emptied regularly. Cigar and pipe smoking is permitted in the Designated Smoking Area.
Holland America Line reserves the right to modify the smoking policy on board or alter the locations where smoking is permissible at any time. Please refer to Holland America Line website for further information.
DINING AND SERVICES
PREMIUM DINING OPTIONS Holland America Line’s Nieuw Amsterdam offers a variety of options for dining. Reservations are recommended for premium restaurants and can easily be made through the Holland America Line website once you check in online or from your stateroom once on board.
- PINNACLE GRILL This intimate, reservations-only, specialty venue offers an elegant, sophisticated dining experience for lunch on sea days and dinner nightly. Enjoy dishes inspired by America’s Pacific Northwest. Complement your meal with a selection of boutique wines from the Pacific Northwest and other celebrated vineyards around the world. $10 for lunch at sea; closed for lunch while in port. $39 for dinner. Deck 2
- TAMARIND RESTAURANT Menus created by Master Chef Rudi Sodamin feature dishes honoring the elements of water, wood, fire and earth. Praised by Condé Nast Traveler for cuisine “that rivals the top restaurants on land.” Complimentary lunch at sea; closed for lunch while in port. $25 for dinner. Deck 11
- CANALETTO RESTAURANT This authentic Italian restaurant offers a menu that celebrates spartire (Italian for “sharing”). Buon appetito! $15 for dinner. Deck 9
MAIN DINING ROOM INCLUDED IN CRUISE FARE
- Your Stateroom Key Card will either be orange (early dinner seating) or blue (late dinner seating).
- Early dining begins at 6:00 p.m. and late dining begins at 8:30 p.m.
- As both dinner seatings are completely full, we will be unable to accommodate any requests to switch your dining time.
- Guests who previously made table requests with our office will receive a letter in their staterooms on embarkation day with the assigned table number. These guests should enter the Upper Dining Room on Deck 3.
- All other seating will be open, meaning that once guests have their full party together, they should proceed to the Lower Dining Room on Deck 2 to be seated.
If you purchase before we sail, you save! Holland America Line offers alcohol and non-alcohol beverage packages. Please note: All guests in a stateroom must purchase the same package. If you are interested in purchasing a beverage package now, please contact Holland America Line at 1-800-541-1576.
Pinnacle Bar A sophisticated aura lends itself beautifully to an evening spent enjoying innovative cocktails and lively conversation with your friends and fellow guests. Deck 2
NEW! Music Walk Three new and exciting venues and bars: Lincoln Center Stage, just outside the Main Dining Room; Billboard Onboard, rocking the casino area; the beautiful Gallery Bar with a menu created by a master mixologist; and the already popular Queen’s Lounge (B.B. King’s Blues Club). Deck 2
Tamarind Bar Exotic cocktails and sake-tinis are served in the Asian ambiance, featuring wraparound ocean views. Deck 11
Lido Bar Our Lido Bar will be poppin’ on this cruise. Located near the pool stage, this bar will be open all day and into the night as we have our nightly theme concerts by the Lido Pool. Deck 9
Sea View Bar Located in the aft pool area, the Sea View Bar provides a quiet nook to recap all the fun of the cruise. Deck 9
The Casino onboard Nieuw Amsterdam offers a variety of games for all levels. Enjoy complimentary lessons from dealers and tournaments for veteran players. Deck 2
- Table Games Play blackjack, roulette, craps (select ships), three-card poker, let it ride (select ships), Texas hold ’em and more.
- Slots From penny to five-dollar machines and multi-denomination games, plus video poker, there’s a game for you.
- Tournaments Join in the fun of a slot or blackjack tournament for that extra chance to win big.
GREENHOUSE SPA & SALON
The tranquil, Asian-inspired spa offers a luxurious beauty salon and spa treatments, and features a thermal pool, heated ceramic lounges, steam grottos and treatment rooms. Prices vary and subject to change. Deck 9 For more information vist the Holland America Website
This spa-like Retreat offers guests the opportunity to relax and recharge without missing any of the pool events. Fourteen cabanas are beautifully furnished and stocked with amenities. Also includes a 20% discount on select spa services on port days. Contact Holland America at 1-800-541-1576 to reserve. Pricing is subject to change without notice. Deck 11
Capture your best moments with portrait and activity photo packages that will allow you to enjoy your cruise experience for years to come. Prices for packages vary and subject to change. Deck 3
ONLINE BOOKING: SHORE EXCURSIONS
Once you have completed your online check-in, you can book excursions directly at Holland America Line.
Choose your tour times, book tours and receive confirmation of your shore excursion reservations up until 5 days before sailing. Make your payment online and receive approximate tour departure times.
Reservations made online receive priority handling and are processed prior to requests made on board. We recommend booking as early as possible because many of the popular excursions sell out quickly.
We have highlighted a few we think you may enjoy below.
- Aruba Town & Countryside—Cost $54.95 Per Person
- Explore Aruba from the comfort of an air- conditioned motor coach on this excursion that travels to the California Lighthouse, Alto Vista Chapel, the ruins of the landmark natural bridge, and Casibari Rock Formations. It’s an approximately 30-minute drive to the California Lighthouse on Aruba’s windward coast. En route you’ll cross the island’s arid terrain -- perfect habitat for cacti, divi-divi trees, iguanas and wild goats. Stop at the bright-yellow Alto Vista Chapel - - the first Catholic church built on the island in 1750 by Spanish missionary Domingo Antonio Silvestre. Visit the 'baby' natural bridge—a small bridge of rock formed naturally by the wind and the erosion by the sea. This bridge is located right next to the famous larger bridge that collapsed in 2005. You can still see the remains of this bridge whose demise devastated the locals. Continue to the Casibari Rock Formations, where giant boulders lie heaped about the landscape. This arrangement gives plenty of food for thought and endless speculation. Returning to Oranjestad, guests who wish to stay in town to shop or explore independently are welcome to do so, but must return to the ship on their own.
- Catamaran Snorkel & Beach Getaway—Cost $64.95 Per Person
- View Aruba’s beautiful beaches and resort hotels while relaxing on the open decks of a sailing catamaran specially designed and built for day cruises. The catamaran anchors at the west point of the island, and ladders provide easy access to the water for 50 minutes of swimming and snorkeling in the crystal-clear water teeming with tropical fish. Continue to Pelican Marina and experience. Aruba’s famous Palm Beach. Here on the white sandy beach, the crew will serve unlimited drinks. Relax on a lounge chair or take a walk along the beach. More adventurous guests may want to try one of the many watersports activities (at your own expense) or try your luck in one of the many casinos within walking distance. There is a café, seafood restaurant and bar located at the water’s edge. Sail back to the cruise terminal enjoying tropical cocktails and entertaining Caribbean music. Guests who wish to stay at the beach independently are welcome to do so, but must return to the ship on their own.
- Colors of Aruba—Cost $64.95 Per Person
- Explore Aruba’s countryside from an air- conditioned motor coach on an excursion that travels to the California Lighthouse, Natural Bridge and Casibari Rock Formations, as well as an Ostrich Farm. It is a 30-minute drive to the California Lighthouse on Aruba’s windward coast, through the island’s arid terrain of cacti, divi- divi trees, iguanas and wild goats. Visit the 'baby' natural bridge—a small bridge of rock formed naturally by the wind and the erosion by the sea. This bridge is located right next to the famous larger bridge that collapsed in 2005. You can still see the remains of this bridge whose demise devastated the locals. The Casibari Rock Formations are giant boulders lying heaped about the landscape. Your final stop is at the Ostrich Farm, where you can learn about the lifecycle of these flightless birds. If you wish, you can feed them for a perfect photo op. Guests who wish to stay in town to shop or explore independently are welcome to do so, but must return to the ship on their own.
- Curacao Highlights & Beach—Cost $44.95 Per Person
- Offering the best of both worlds, this popular tour showcases some famous aspects of Curaçao and includes free time at the beach. Driving through Willemstad,, you will see the Otrabanda area -- the residential area of the capital. Watch for St Anna Bay – the waterway that bisects the city. You’ll catch a great view of the capital and its colorful buildings. Head through the commercial part of town to the Scharloo district -- the beautiful old Jewish neighborhood. You’ll stop at the Chobolobo plantation house, where the famous and very tasty Curaçao liqueur is made, including the authentic Blue Curaçao. On the eastern part of the island you will discover the Spanish Waters area and the cliffs of Caracas Bay, offering a spectacular view. You’re headed to Mambo Beach for 2 hours of fun in the sun. Nearby are several restaurants, bars and the exclusive shops of the Boulevard. Return to the port in the downtown area.
- Willemstad Trolley Train—Cost $39.95 Per Person
- Transfer by taxi across the Queen Juliana Suspension Bridge, 200 feet above Willemstad. In the Punda section of town, you will board the trolley train for a memorable 50-minute outing that takes you past the Queen Emma pontoon bridge and the floating market, where Venezuelan merchants sell fish and vegetables from their boats. Aee Scharloo, a former Jewish residential neighborhood lined with picturesque homes built in the 1800s. A highlight of your Scharloo overview is a stop at the recently renovated Bolo di Bruid, known as the ‘wedding cake house’ -- it is the city’s most photographed building. Step inside at the Pietermaai Cathedral -- the largest and most impressive on the island. You will also view Queen Wilhelmina Park, which serves as the setting for frequent cultural events, and the Waterfort Arches, an imposing fortress that was the site of the Willhem III Barracks. Visit Fort Amsterdam. Built in 1635 to guard the entrance to the harbor from enemy ships, the fort is one of many structures that lend a sense of history and atmosphere to the city, which is a UNESCO World Heritage Site. Guests who wish to stay in town to shop or explore independently are welcome to do so, but must return to the ship on their own.
- Discover Curaco—Cost $59.95 Per Person
- Board your air-conditioned motor coach for a scenic drive from the colorful sights of Willemstad. Your destination is the Curaçao Museum in Otrobanda. Founded in 1946, the museum, housed in a colonial-style building dating back to the 1800s, showcases contemporary and traditional art from both local and international artists. There is a lovely permanent collection that features antique furniture, maps and charts from the Caribbean region, pre-Columbian Indian artifacts, and mahogany woodwork that dates back to the 18th and 19th centuries. Special exhibits are installed regularly, so there is always something new to discover, and the outside grounds are shaded and are perfect for a stroll. Continue with a guided driving tour through the island's northern countryside. This is a unique opportunity to see the area's stark landscape with small traditional villages and dramatic salt marshes where you might see bright pink flamingos. At Hato Caves, join a knowledgeable guide for a walking tour through the dramatic underground grottos. Marvel at the imposing stalactites and stalagmites, which produce unusual shadows in the caves' eerie lighting. Your guide will point out the Pirate's Head, the Sea Turtle and the Giant. Within the caves you will find unexpected crystal-clear pools and waterfalls that form in the limestone's depths. The caves are also a haven for a colony of rarely-seen long-nose fruit bats. The cave was originally used as a hiding place for runaway slaves and prior to that as a shelter for island natives. Outside the caves you can see the famous Madonna statue. Cross the Queen Juliana Bridge. At 185 feet above sea level, this is one of the highest bridges in the Caribbean and affords magnificent panoramic views of the city and the harbor. At Chobolobo -- the Dutch colonial country estate where the famous Curaçao liqueur is distilled. Valencia oranges were planted here by the Spaniards when they first discovered Curaçao. Chobolobo has been producing Blue Curaçao since 1946, using the peel from the fruit. But it almost wasn't so -- the different climate and soil conditions changed the normally juicy oranges into a kind of bitter, almost inedible produce. It was not until decades later that someone discovered that the peels of this orange contained an essential oil with an extraordinarily pleasing fragrance. Return to the port in the downtown area. During a guided tour of the distillery you will gain a good understanding of the process and will have an opportunity to sample the liqueur and purchase bottles to take home. Guests who wish to stay in town to shop or explore independently are welcome to do so, but must return to the ship on their own.