The world has changed significantly during the last week, most notably during the last few days, as we all are faced with important decisions to do our part to help slow down the spread of COVID-19. At StarVista LIVE, we are concerned first and foremost with the safety, health and well-being of our guests, the artist community and our staff. Our decisions are and will continue to be guided by those concerns.
As you may know, StarVista LIVE postponed Flower Power Cruise 2020 scheduled for a departure date of March 28, 2020. This cruise sold out in April 2019, so we recognize the deep disappointment our booked guests feel, and we feel it too after 18 months of hard work and planning for our 5th Anniversary sailing. We believe it would have been an incredible week of Flower Power music, memories, fun, and community that everyone expects from a StarVista LIVE experience. However, given the gravity of the situation, we are confident it was the right thing to do, as well as revising our cancellation policy to the 2020 Flower Power Cruise booked guests for a full 100% credit on a future Flower Power cruise.
We greatly appreciate your patience as we all navigate this unprecedented situation; it is truly uncharted territory. We will continue to monitor the current situation as reported by the CDC, WHO and other various government authorities, in conjunction with daily communication with the cruise lines, to find an appropriate plan for the rescheduling of the Flower Power Cruise 2020. As of today, the Malt Shop Memories Cruise 2020 and all future StarVista LIVE 2021 cruises are planning to sail as scheduled. As we continue to receive calls and messages from our guests, please know all calls are important to us. However, we are trying to address the immediate concerns of Flower Power Cruise 2020 guests first.
Over the last ten years, the StarVista LIVE family, whether it’s those that prefer Disco, Soul, Classic Country, early or later Rock ‘n’ Roll, has been close-knit and built on a foundation of the shared love of music and memories. Music brought us together and we know it will keep us together in the future.
We look forward to seeing you again soon and until we sail again, be safe and be well.
Again, thank you for your patience and understanding
Mike Jason and Alan Rubens
Executive Producers, StarVista LIVE